ELITE MANAGED IT
FAQ
We handle hardware, security, and cloud infrastructure for firms that cannot afford a single minute of offline disruption.
Frequently asked questions
What happens if you miss the 15-minute SLA?
We credit 10% of your monthly invoice for any response that exceeds our guaranteed 15-minute window.
Are we locked into long-term contracts?
No. All our agreements are month-to-month. We earn your business through execution, not legal locks.
How do you handle data migration?
We execute all migrations over weekends or evenings to ensure your team experiences zero work disruption.